Customer Service Associate (Call Center) at BYSL Global Technology Group
Are you looking for a rewarding career as a Customer Service Associate (Call Center)? This is the perfect opportunity for individuals who are passionate about helping customers, solving problems, and building strong communication skills. A Customer Service Associate plays a vital role in a company’s success by ensuring customer satisfaction through professional phone support, email communication, and live chat assistance. As a Call Center Agent, you will be responsible for answering customer queries, providing accurate information, handling complaints, and delivering excellent service with patience and efficiency. This position is ideal for individuals who have strong interpersonal skills, the ability to listen carefully, and the dedication to provide quick and effective solutions. If you are searching for call center jobs or want to start a career as a Customer Support Associate, this role can be the gateway to your professional growth. Key responsibilities include responding to inbound and outbound calls, assisting customers with product or service-related inquiries, maintaining accurate records, and ensuring a positive customer experience. As a Customer Care Representative, you will also contribute to the company’s reputation by building trust and long-term relationships with clients.
Employers are seeking energetic, confident, and detail-oriented individuals for call center executive roles. Whether you are an experienced professional or a fresher looking for customer service jobs near me, this career path offers growth opportunities, competitive salaries, and skill development in communication and problem-solving.
Join today as a Customer Service Representative and start your journey toward becoming a skilled Call Center Support Specialist. If you are ready to take the next step in your career, apply now and explore the best opportunities in call center customer service.
Requirements
Education
Graduation from any reputed university with a strong academic track record.
Educational requirements may be relaxed for experienced call center executives.
Experience
Minimum 1 year of experience in a call center job or related field.
Prior work in Group of Companies or customer service jobs will be an advantage.
Additional Requirements
Strong communication ability in both English and Bengali.
Computer literacy and proficiency in handling multiple clients.
Excellent interpersonal skills with the ability to work under pressure.
Willing to work on Fridays, government holidays, or extended hours if necessary.
BYSL Global Technology Group is hiring enthusiastic and skilled Customer Service Associates (Call Center) to join our team. This is a great opportunity for candidates looking to build a strong career in call center jobs, customer care representative roles, and customer support associate positions. The selected candidates will manage inbound & outbound calls, social media queries, online sales follow-ups, and ensure high-quality service delivery.
Key Responsibilities
As a Customer Service Representative and Customer Care Executive, your daily responsibilities will include:
Responding to customer inquiries, complaints, and requests via phone calls and social media.
Managing online sales orders and ensuring follow-up until final delivery.
Providing accurate and complete information using company tools.
Handling and resolving complaints to build strong customer relationships.
Escalating unresolved issues to designated team members.
Ensuring overall customer satisfaction and a seamless experience.
Reporting complicated issues to supervisors as required.
Employment Type
Contractual (4 months) – extendable with the possibility of permanent employment based on performance.
Office-based work environment.
Compensation & Benefits
Attractive and competitive salary package.
Yearly salary review (for permanent employees).
Performance-based bonuses.
Festival bonuses for permanent employees.
Read Before Apply
Please read the requirements carefully before you apply.
You may also submit your CV to careers@byslglobal.com. Mention the name of the position you are applying for in the subject line.
Apply Procedure
Email Your CV
Send your CV to the given email careers@byslglobal.com
Experience
1 year
Salary
Negotiable
Employment Status
Full Time
Company Details
BYSL Global Technology Group
Address:
Plot 39/2, Kalachandpur (North Baridhara), Gulshan,
Dhaka 1212, Bangladesh
