Support Coordinator (Night Shift) at Field Nation

Are you looking for a rewarding and long-term career as a Support Coordinator (Night Shift)? Field Nation is offering an excellent opportunity for energetic, self-motivated, and confident individuals who are passionate about delivering world-class customer support. If you are searching for a stable, growth-oriented, and professional night shift job, this is the perfect role for you.

As a Support Coordinator, you will be the first point of contact for international clients, ensuring their issues are addressed with professionalism and efficiency. Your daily responsibilities will include handling incoming calls, emails, and live messages, assisting customers with their inquiries, resolving complaints, and maintaining client satisfaction. Since this is a night shift support job, you must be comfortable working late hours and managing multiple tasks with accuracy.

The ideal candidate should have excellent communication skills in English (both written and spoken), strong problem-solving ability, and the confidence to work in high-pressure situations. Previous experience in customer support, call center night shift jobs, BPO, or IT-enabled services will be an added advantage. However, freshers with strong communication and learning skills are also welcome to apply.

This is not just another night shift call center job. At Field Nation, you will have the chance to build a meaningful career with opportunities for professional development, skill growth, and long-term stability. We provide a supportive work environment, yearly salary reviews, medical insurance, festival bonuses, and career development programs. You will also enjoy a healthy work-life balance with 8-hour shifts, 5 days a week, along with flexible leave policies.

If you are aiming to grow as a Customer Support Executive (Night Shift) or want to establish yourself in the field of international call center jobs, this is your chance. Apply today to become part of our global team and start a career where your skills, dedication, and professionalism will be valued.

Requirements

Education & Experience

A Level / HSC (Bachelor’s degree preferred)
1–5 years’ experience in software companies, IT-enabled services, or call centers
Freshers with excellent communication skills are also encouraged to apply

Additional Skills

Fluency in spoken and written English to ensure top-quality customer support
Strong problem-solving and conflict resolution abilities
Professional email and call handling skills
Ability to remain calm under pressure and manage multiple tasks efficiently
Exceptional attention to detail and time management

Key Responsibilities

As a Support Coordinator (Night Shift) at Field Nation, you will:

Respond to international customer inquiries via calls, emails, and service cloud
Resolve customer complaints, identify root causes, and provide quick solutions
Maintain accurate records of all interactions and coordinate internal tasks
Act as the frontline of customer care night shift operations, ensuring a positive experience every time

Skills & Expertise

Customer Support
Call Center Night Shift Operations
Email Communication & Live Support
Fluent English Speaking & Writing
Problem-Solving & Conflict Resolution

Compensation & Benefits

Yearly Salary Review & Performance Bonus
Fully Subsidized Meals (Lunch/Dinner)
Festival Bonus & Gratuity Benefits
Medical Insurance & Gym Membership
Pick & Drop Transportation Service
Career Development Budget & Training
Profit Sharing Reward Program
8 Hours/Day, 5 Days/Week – Ensuring work-life balance

Why Join Us?

At Field Nation, you’re not just applying for another night shift support job—you’re joining a global team that values customer satisfaction, teamwork, and professional growth. If you’re passionate about solving problems and want to advance your career in international call center jobs or customer support executive night shift roles, this opportunity is tailor-made for you.